Legal

Privacy Policy

Last updated: January 2026

Who we are

Playlistr operates the website playlistr.co.uk and its associated subdomains (live.playlistr.co.uk, connect.playlistr.co.uk, fancam.playlistr.co.uk). When this policy refers to "Playlistr", "we", "us" or "our", it means Playlistr.

What data we collect

We may collect the following types of personal data:

  • Name and contact information (email address) when you register or contact us
  • Profile information provided by artists and venues on Playlistr Connect
  • Photos uploaded to Playlistr FanCam during events
  • Usage data — pages visited, features used, device and browser information
  • Communications you send to us

How we use your data

We use your personal data to provide and improve our services, facilitate bookings between artists and venues, display FanCam galleries at events, respond to your enquiries, and send service-related communications.

Legal basis for processing

We process your data on the basis of your consent, for the performance of a contract with you, or where we have a legitimate interest in operating our platform. We comply with the UK General Data Protection Regulation (UK GDPR).

Data sharing

We do not sell your personal data. We may share data with third-party service providers who help us operate our platform, under strict data processing agreements. Artist and venue profile information is visible to other users of Playlistr Connect as intended by the service.

Data retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. You may request deletion of your data at any time by contacting us.

Your rights

Under UK GDPR you have the right to access, correct, or delete your personal data; to object to or restrict processing; and to data portability. To exercise any of these rights, contact us at privacy@playlistr.co.uk.

Cookies

We use essential cookies to operate our platform and, with your consent, analytics cookies to understand how our services are used. You can control cookie settings in your browser at any time.

Contact

Questions about this policy? Email privacy@playlistr.co.uk.